What are Federal Agencies Doing with the Smart Content Framework™?
Federal agencies are facing challenges in managing their content to ensure compliance, reduce organizational risk, and increase preparedness for meeting mission objectives. Not only does the approach have to suit the organization’s workflow and culture, it must be easily adaptable by end users who are typically reluctant to change. With end user adoption cited as the single most critical failure point in many line-of-business applications, tools that can automate the process can significantly reduce non-compliance issues and improve the quality of the information for retrieval and reuse. Managing information as an asset encourages its collection, dissemination, sharing, and ultimately reduces the cost of business operations.
Within the Smart Content Framework™ Federal agencies are using the technologies to:
• Improve search outcomes
• Automate Records Management
• Ensure Compliance
• Identify and secure confidential content assets
• Automate migration
• Provide structure to collaboration and social networking tools
• Manage big data to improve organizational performance
• Improve processing time for FOIA and eDiscovery
The results remove the ambiguity in content for a wide range of applications from incompatible data formats as well the incompatible semantics and meanings between applications. For the organization, the translation overhead between stove-pipe systems is removed, reducing costs, time, and improves the operation of applications.
For more information read 21st Century Government – Mission Support through Technology Innovation