West Sussex County Council Achieving Business Benefits using conceptClassifier for SharePoint
Concept Searching is highly successful in the ability to deliver a sound return on investment, specifically in all levels of the government. West Sussex County Council has been using conceptClassifier SharePoint and is now achieving the business benefits from our automatic semantic metadata generation, auto-classification, and taxonomy management software.
According to John Cole, “West Sussex County Council staff are realising business benefits from their conceptClassifier investment. Following WSCC’s development of a Subject based Taxonomy with 4,500 nodes and 16,500 clues, conceptClassifier is used to classify documents automatically throughout the Council’s SharePoint sites. This project will ensure that documents are tagged with consistent metadata to improve the performance of Search, Migration and Records Management processes.”
Future plans include the analysis of a second taxonomy for Towns and Villages and West Sussex County Council will then review the possibility of adding a folksonomy facility.