There’s something to be said for failure – You’ve got to be kidding me!
A 7 million write-off faced the taxpayers of New Zealand for the failure of a software program to be used to eliminate paper records and manage criminal cases electronically. Atypical of government waste, their goal would have saved 93K work hours per year. Oops. It appears that the new system ‘eBench’ was incompatible the existing infrastructure and other IT upgrades that had taken place. The attitude of Ministry of Justice was more or less, oh well. I guess government is the same all over the world with wasting our money.
Justice Ministry acting deputy secretary of district courts and special jurisdictions, Linda Biddle summed it up by saying, “A lesson from the work we have done in trying to achieve an electronic court system is we have to get our foundations right first.”
Most of us, with any smattering of an IT background, would react with ‘you’ve got to be kidding me’. The existing infrastructure was never taken in consideration during evaluation of the solution? Our software runs on anything anywhere. Organizations, specifically government, need to break out of the siloed mode and start working on finding applications and infrastructure solutions that are flexible enough to meet their current objectives as well as invest in the future.
The whole situation is not surprising. Could have easily been avoided. And now the taxpayers pay the price. As usual.
If you would like more information you can read the article here.