Technology and Information Governance – A Match Made in Heaven
Several years ago, we were already concerned about information governance, long before it became a persistent and sometimes annoying subject. Almost all the articles and analyst viewpoints consist of definitions, what’s involved, and why you should do it, but rarely the how to do it. Despite it being quite the subject of the day, not that many organizations are actively doing an information governance project – and for good reason, a project can add up to the millions.
One of the issues with information governance is participation at all levels of the organization, and all departments – and then discussion and agreement which can become the most likely reason for failure. Our approach is strictly technical and focuses on unstructured and semi-structured content. We just let the fur fly amongst the participants. Another challenge is most organization have not proven to manage the onslaught of content therefore applying Information Governance is starting below ground zero.
Our software is a framework that applies to the entire enterprise. Our approach is to build an enterprise metadata repository, use the multi-term metadata and concepts automatically generated, use that data to identify and evaluate risk, develop policy, take action on the decisions, and perform required follow-up. Of course, our software isn’t required, as long as the outcome is an enterprise metadata repository that reflects more than keywords, but actual concepts and phrases.
For unstructured and semi-structured content, it is a sensible and straightforward, providing benefits far beyond information governance. Even though developed six years ago – it still provides value. Most of all it just makes sense. Not just using the technology for information governance, but for search, records management, security, migration, eDiscovery, FOIA, text analytics, and even social business applications.
Now the people part… that’s another story.