Suggest Clues for Class – Yup, it’s a Product Pitch
Why the product pitch? Because organizations looking for taxonomy software need skilled people, but they also need helpful features that increase the accuracy of search results for search engine optimization (SEO). It’s all part of the education process on which features are part of taxonomy software packages. It’s a big decision.
Why are prompts, we call them clues, in taxonomy management a good thing? Well, for several reasons. When you are setting up your taxonomy and you define terms to populate your hierarchy, you want to be as accurate as possible, so that when auto-classification occurs, documents with those words will be classified to that category.
Quite simple? No, not really. As a taxonomy manager, you need to think of all the descriptive words that may occur that are associated with that category. So, if you were setting up country you would need to create a term for every country in the world – not something you can do off the top of your head. At least I can’t. That’s why trained professionals usually manage taxonomies.
Some taxonomy development tools are black boxes. Why, is beyond my imagination. Or you can enter terms, but this is rudimentary at best. With others, you can add the terms, and when changes to the taxonomy are made, you need another training set of documents to see whether or not your changes are valid.
Some taxonomies you buy to suit your industry, but they don’t adapt well to your specific nomenclature. This is where multi-term metadata generation becomes important. But this blog isn’t about that.
Let’s say you have a hierarchy where you have sports – golf and you need to think of all the words associated with golf. Off the top of your head, you can think of quite a few, such as ball, club, hole, tee, flag, green, iron, Jack Nicklaus, and the list goes on.
Easy again? No, not really. One of the problems is the words you used. For example, the word ball could relate to dance or tennis, and all associated sports balls. When documents are classified, anywhere those terms are used during search means all documents containing the word ball will be in your search result set. Not quite what you were expecting.
Once you have exhausted your brain for all the words you can think of, you may not be sure you have all the terms, possibly as you may not be a golf aficionado. A feature called ‘clues for class’ will suggest multi-word and keyword terms that are found in the corpus of documents that are related to golf.
You can even see in the document where and how those terms are used. All in real time. Pretty slick. As far as I know, our software creates the only taxonomy product that provides this feature. Helps the taxonomy manager out significantly.
Related to the previous example, the phrase Constellation Senior Players would be a clue that you could accept or not accept, see where and how it was used, and give it a ranking. This saves time and money, and increases the search accuracy for search engine optimization (SEO).
If you are doing a Proof of Concept for a taxonomy solution, look for features that are quantifiable, and easy to use by internal staff. Ask the experts and the business professionals who may be using the software what they think of the features. Would the ‘clues for class’ feature be important to you?
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