ECM failure

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Why Does ECM Fail? (The answers will surprise you!)

In a survey conducted by Forrester, User Needs Drive a Solid ECM Business Case, the top four reasons for Enterprise Content Management (ECM) failures were:

  • Poor content strategy (44 percent),
  • lack of IT and business alignment (26 percent),
  • corporate politics and culture issues (22 percent), and
  • internal staffing or organizational issues (22 percent).
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