Digital transformation seems to be back in vogue, after a lull in activity and organizations realizing that they didn’t really know what it meant. I can’t remember where I read this, so I apologize, but is the ‘digital workplace’ just a new word for ‘continuous improvement,’ made popular in the 1990s?…
Effectiveness can increase revenue, improve decision making, and reduce risk. Sounds like sales mumbo jumbo, but it really isn’t. I would think that was an objective for all organizations.…
In over 91 percent of organizations, variations on manual tagging are used to describe what a document is about. Unfortunately, it hasn’t worked for the past thirty years, and it doesn’t look too hopeful for the next thirty.…
Efficiency is achieving maximum productivity with minimum wasted effort or expense. I would venture to guess that there is quite a bit of inefficiency in quite a few organizations. For example, doing the same process over and over, when it was created before your organization used an application to achieve the same goal.…
