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Content Optimization - Concept Searching

Riddle Me This Batman

An Experian report found that 88 percent of companies see the direct effect of inaccurate data on their bottom line, losing an average of 12 percent of their revenue. In a similar study about database marketing, organizations estimate that they could increase sales by 29 percent with corrected customer data – source: Internal Results.…

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Digital Transformation

Digital Transformation? Try Failing First

Digital transformation seems to be back in vogue, after a lull in activity and organizations realizing that they didn’t really know what it meant. I can’t remember where I read this, so I apologize, but is the ‘digital workplace’ just a new word for ‘continuous improvement,’ made popular in the 1990s?…

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Insight Engines - Concept Searching

Insight Engines – Ya Gotta Love ‘Em

I’m not sure whether you have been informed but, according to Gartner, ‘enterprise search’ has now been renamed ‘insight engines’ – this follows the renaming of ECM and big content.…

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Content Management

How Much Bloated Content Are You Carrying Around? Get Rid of It

A client of ours was having problems with sluggishness and poor performance on one of its servers. Time to spend more money on hardware? One of our professional services staff suggested the client clean up its content.…

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Email Liability

Is Your Email a Liability? Yes, More Than Likely

Email is a strange topic. Supposedly, all adopted collaboration options will result in a decreased email glut. But it’s not happening. I don’t know if it’s because we are so used to communicating via email that we just can’t give it up.…

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Email Pollution Is Costing You Money and Productivity

Email Pollution Is Costing You Money and Productivity

Which do you find more irritating, ‘wasteful’ meetings or excessive emails? It seems wasteful meetings win, but not by a landslide. According to a study by Workfront, 57 percent of employees find wasteful meetings impact productivity, and 53 percent are annoyed by email interrupting their day.…

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Content Optimization

Bad Decisions are Costly – Clean Up Your Content

Making business decisions happens every day, from top executives down to worker bees. Did you ever wonder how many of those business decisions are based on faulty information? It would be interesting to calculate the monetary value that bad business decisions are costing organizations.…

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Content Optimization

Is Email Costing Your Organization $8,000 or $15,173 Per Year Per Employee?

According to IDC, the average knowledge worker spends 7 hours per week doing email chores, such as replying, filing, trying to find attachments – a particularly frustrating activity for me.…

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Is Artificial Intelligence a One-trick Pony?

Is Artificial Intelligence a One-trick Pony?

I write blogs and I read a lot. Makes sense. My inbox is overflowing with articles about Artificial Intelligence (AI). Is everyone really using AI? Has it now become the technology that will save the human race, or is it just a one-trick pony?…

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Content Optimization - Concept Searching

Let’s Recreate the Wheel, Again and Again

Information creation is an interesting topic. According to IDC, employees spend 2.5 hours per day duplicating or recreating work that’s already been done, and the cost is $5,000 per employee per year.…

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