Intelligent Metadata Enabled Solutions for Knowledge Management

Knowledge Management – How do you know what you don’t know?

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Knowledge Management

Knowledge management is often viewed as a supply side issue. As a result, business benefits don’t materialize. Management commitment is a key component in the ability to derive substantial and quantifiable benefits from knowledge management initiatives. Many leaders look at knowledge technology as both the solution and the benefit, and have internal structures that are unable to capitalize on the organization’s knowledge assets. All of these factors result in a reluctance to adopt a culture of leveraging knowledge to derive real business benefits.

  • The Concept Searching Difference

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    Leverage all Knowledge Assets

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    Use Corporate Memory for Business Advantage

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    Eliminate Manual Intervention and Tagging

    Before information is transformed into knowledge, it must be captured from within the organization. It is hypothesized that these harvesting activities lead to competitive advantage. During the transformation the lines begin to blur between information and knowledge. Most organizations are still seeking information as opposed to knowledge that may be useful to the strategic initiatives of the organization. Research indicates that knowledge acquisition is positively correlated with knowledge exploitation for competitive advantage and linked to tangible differentiation in the marketplace. A culture of collaboration among staff begins the process of capturing tacit knowledge and turning it into knowledge assets which typically generates strategic mechanisms for achieving company objectives. Without knowledge management how do you know what you know? Simple answer – you don’t.

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    If implemented correctly, KM can deliver new capabilities that would distinguish you from your competitors. Would this be of interest to you?

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    Would a technology that automatically structures raw data into a meaningful understandable and actionable information be of importance to you?

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    Would the ability to better manage your intellectual capital by uncovering the tacit knowledge of your employees and turning that into explicit knowledge, available to others, be of value?

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    Would you be interested in KM projects with the purpose of producing gains in net income and market share?
    Key Benefits

    Key Benefits

    Knowledge Management is a pivot point in the digital workplace. Encompassing social, collaboration, expertise identification, corporate memory, and the ability to uncannily deliver exactly the information requested, and only the information requested. Concept Searching has the technology to auto-classify your content and provide an environment where information is consistently transformed into actionable knowledge.

    By deploying automatic multi-term metadata generation, auto-classification, and powerful taxonomy tools, your knowledge assets and corporate memory can be leveraged for business advantage. The knowledge economy is vibrant, and enables information and knowledge to be shared. For the virtual organization, speed, agility, and round the clock access to knowledge are benefits that can easily be achieved.  Deploying Concept Searching platforms and products enables intelligent content in context to be automatically surfaced to any individual or line of business application, at the point of need.

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    • Turns raw data into actionable Knowledge regardless of where it resides
    • Auto-classification automatically surfaces intelligent content in context to individuals or line of business applications at the point of need.
    • Identifies, manages and provides an environment for sharing and securely collaborating on intellectual capital
    • Expertise identification can be highly granular and an integral part of the Knowledge process
    • Helps capture tacit knowledge and makes it actionable avoiding the issues of brain drain
    • Sparks innovation while reducing re-invention enabling greater productivity in the workplace
    • Targeted actionable knowledge improves top line revenue, improves customer service and reduces customer attrition