What Do You Think of SharePoint as an Enterprise Content Management Solution?
It is predicted that SharePoint Online and Office 365 will give enterprise content management (ECM) vendors a run for their money, in The Forrester Wave: Enterprise Content Management.
They are pervasive and cheap solutions, for organizations already using them. They have elements of ECM, but are missing some pieces for true content management, and other areas are rudimentary.
Let’s take document management. There is central management. That’s good. 70 percent of organizations are using two or more ECM systems. Lots of management and integration, if they are integrated at all. Document properties are available, but end users must be trusted to correctly categorize their documents.
Term sets – I won’t even go there. They are useful if you have the time and energy. But if you are working with potentially millions of documents it will get rather tricky. GUIDs – a good thing. Team sites – useful. You can have digital media libraries and play directly from them. I realize that some organizations would find this very useful, however, it isn’t typically at the top of the list.
Let’s look at records management. Do you really want records management in the cloud? I’d think twice about that. eDiscovery and hybrid search go hand in hand very nicely. I can’t comment on web content management, perhaps you can evaluate it. Delve – maybe someday.
Security is the final piece. Security is built in. Where it’s weak is that 49 percent of SharePoint organizations have had a data breach within the last two years. It’s easy to pick on Microsoft – I would suspect the data breach rate would be about the same for any organization.
Good enough? For many it is. Is it for you?
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