• What We Solve

    Although technologies can improve and address the challenges in the public sector, the real goal is to deliver value, whether internally or externally to a variety of constituents. The challenge has been to identify technologies that can be deployed to transform the culture and structure of government in order to create sustainable and measurable benefits.

  • Concept Searching

    Search and Information Transparency

     

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    FOIA and eDiscovery

    Keyword search is still the predominant approach for FOIA and eDiscovery. Both activities are people intensive, time consuming, costly, and often unsuccessful. ESI isn’t always easy to find, and not necessarily readily apparent when it resides as metadata. The current approach leaves legal professionals, records managers and government IT dissatisfied with the results. With Concept Searching’s industry unique compound term processing, search is no longer a challenge.

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    Search

    Regardless of the search engine, delivery of accurate results depends on the ability to effectively index and classify content to achieve the mission or goal. The growth of unstructured content stored across on-premises, cloud, and hybrid environments has increased the need to improve search results. Concept Searching’s platforms deliver accurate and relevant mission and goal aligned information to be delivered in context regardless of where it is stored transforming the results into actionable knowledge…

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    Research and Intelligence

    The Intelligence Community supplies real-time accurate and usable information as input for national security decisions. Errors in information or the inability to find critical information can have global repercussions. The Concept Searching technologies identify hidden, potentially damaging information and threatening events. Related and inter-related information is retrieved even when it does not match the words used in the search query. Capable of linking diverse repositories and content residing on-premises or in the cloud, hybrid search provides the intelligence professional with one search interface that also comprises navigational aids that support various search techniques.

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    Effective Knowledge Management

    Knowledge Management is becoming a key differentiator with the ability to cross remote boundaries of time and distance. Granular information including lessons learned, qualitative reviewed content, people expertise and past performance are all important factors in decision making. The key is to make it secure, as transparent and as useful as possible. Concept Searching’s product platforms provide the overall structure for KM, and exposes the value in a controlled and useful way. Through conceptual metadata generation highly granular information, previously unknown, can be identified and turned into actionable knowledge.

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    Secure Collaboration

    Secure Collaboration is a critical component in sharing information, expertise, and past experience both inter and intra agency as well as with external third parties and partners. Embedded classified information, ITAR compliance and organizational security issues are key requirements of the solution. Concept Searching’s platform tags and classifies all content assets supporting the agencies governance plans ensuring information is only shared to those with appropriate information security privileges. In project planning, embedded classified materials are automatically identified and secured

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  • Infrastructure and Information Management

     

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    Intelligent Migration

    Traditional migration of content from one platform to the next takes no account of the risk of not securing sensitive content, nor compliance with Federal records and privacy mandates. Concept Searching’s technologies automatically identify types of content to be migrated in accordance with organizationally defined classification decisions. Content is then tagged and classified based upon the classification criteria. The content will be migrated and aligned with the organizations migration and governance strategy, and the content will be automatically moved to the appropriate location for collaboration, storage, preservation and distribution.

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    Content Cleansing and Optimization

    Analysts estimate that 69% of organizational content can and should be deleted. The issue is determining the specific documents that are no longer needed. Content Optimization identifies the concepts contained within each document, near duplicates, records that were never declared, and unprotected documents containing sensitive information. Automatic notification to the owner can be used to determine appropriate disposition. The outcome is a reduction in disk utilization, organizational risk, as well as significantly improving search, text analytics, processing speed, and migration.

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    Enterprise Metadata Repository

    An enterprise metadata repository is an infrastructure component able to surface metadata to positively impact both processes and line of business applications able to consume it. Concept Searching’s technologies automatically generate highly correlated compound term metadata from the corpus of content either at the point of ingestion or creation. These terms are used to generate non-subjective metadata based on an understanding of conceptual meaning and when surfaced can drive positive outcomes in such areas as improved search, reduced risk, secure collaboration, text analytics and governance and compliance.

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    Text Analytics

    Unstructured content is surpassing relational data but structured data does not provide the nuances, sentiment, or knowledge found within unstructured and semi-structured content. Concept Searching technologies analyze and extract highly correlated concepts from very large document collections. Before analysis, the platforms are used to narrow the data set to include highly granular information, remove irrelevant content, and noise. After creating a manageable data set, the results can be used by any software from artificial intelligence to a spreadsheet.

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  • Information Access and Control

     

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    Inter Agency Information Exchange

    Inter Agency Information Exchange focuses on bringing together stakeholders to achieve a common goal. Outside of the firewall, security of confidential agency assets must still be maintained. This requires an understanding of the roles and responsibilities of each participant. In many cases this can only be done at the document and individual level. Concept Searching’s technologies create a metadata environment whereby the automatic classification of the relationships between roles, content, programs, and policy may be determined in real-time providing a secure platform for governments at all levels to collaborate securely preventing incidents rather than reacting to them.

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    Enabling ITAR Compliance

    Violation of the ITAR may result in criminal or civil penalties, debarring the organization from future exports, as well as imprisonment. Compliance is required and focuses on the Identification, Receipt and Tracking of ITAR Controlled Items/Technical Data. To accomplish this, a master plan that includes how articles are identified and tagged must be submitted. Using Concept Searching’s technologies and products a metadata environment is deployed where items and services are tagged and classified based on the organizations unique verbiage, multi-term phrases or descriptors. Content deemed to violate ITAR control are automatically identified and routed for action to be taken.

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    Forensic Analysis (Program Information Asset Audits)

    As more  IT programs and services become outsourced, government departments and agencies  struggle to safeguard their assets. Information assets and information systems audits examine the management of controls within the IT infrastructure. The evaluation of the evidence obtained determines if the information systems are safeguarding assets, maintaining data integrity, and operating effectively to achieve organizational goals or objectives. Concept Searching’s solutions automatically identify program assets and, where necessary, take action to secure assets and notify appropriate staff of exposures.

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  • Compliance with Public Sector Mandates

     

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    Compliance

    Compliance is not a stand-alone activity and requires participation of executives, staff, and end users. Effective compliance should be standardized and follow processes that can be deployed across the organization, regardless of environment. The bottleneck is typically the end user who is required to understand all compliance descriptors when tagging. Technology must be used in such a way that it is unobtrusive and invisible to the end user. The elimination of end user tagging and the ability to create simple rules mirroring processes removes the end user from the process.

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    Canadian Government Directive to use GCDOCS

    Fulfilling the Canadian government’s vision of a digital government, GCDOCS delivers enterprise-wide information management, and efficiently provides Canadians with accurate and timely information on programs and services. One challenge shared by all government agencies is an understanding of what content they have, and then efficiently migrating content to GCDOCS. Most migration projects fail. Migration needs to identify not only usable content, but the hidden opportunities, and risk.

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    Data Privacy and Protection of Confidential Information

    The government is not immune to information data breaches and malicious cyber-attacks. Regardless of perimeter security, privacy or confidential information within a document can remain unprotected. Either intentionally or accidently documents are often misclassified and are accessible via search, capable of download, and portability. The result is increased risk and a potential data breach. Easily created, organizationally defined rules proactively identify privacy, sensitive, or confidential information, automatically protecting the organization in real-time and complying with Federal privacy mandates.

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    Market Research

    Market research, for most agencies, is a frustrating activity. Using traditional search processes and accessing multiple repositories is time consuming and error-prone. Concept Searching and partner Goldschmitt and Associates bring a wealth of experience and innovative technology to address market research issues. Using Concept Searching’s unique compound term processing, manual tagging of documents is eliminated, and rich, multi-term metadata is automatically generated and auto-classified to taxonomies.

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    Records Management

    The US Federal Government has strict guidelines on what, how, and when organizations must comply with OMB and NARA compliance deadlines. This is challenging with data proliferation and poor, or nonexistent, end user tagging, which has been identified as the primary cause of noncompliance and poor records management. Transitioning to a totally digital environment requires a change in culture and processes. Concept Searching’s technologies remove the need for end user tagging, can automatically cleanse, tag and classify content with retention codes and organizationally defined verbiage for automatic processing to the SharePoint Records Center or preferred records management solution.

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    federal-civillian
    state-local-government
    defense-contractors
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