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Collaboration Can Be Dangerous Webinar

Fourth Webinar in 2017 Expert Series Focuses on How to Achieve Effective and Secure Collaboration. Registration is open for the fourth webinar in the Concept Searching 2017 Expert Webinar Series, ‘Collaboration Can Be Dangerous’, taking place on Tuesday, April 4th 2017.

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Patient Portal Delivering Search Accuracy, Enhanced Care, Empowerment and Education

Increased Customer Loyalty – Targeted Information Portal at US Cancer Center This leading cancer center created an online patient portal, to further increase patient care. 60,000 patients and care givers needed information most relevant to their specific health situations, and that content had to be accurate, medically sound, and secure. To achieve this, the organization […]

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Reducing Misinformation Supporting a 24/7 Call Center in Military Healthcare

Enabling Service Personnel to Rapidly Find Accurate, Reliable Information This military healthcare client uses Concept Searching’s search and classification technologies to support its 24/7 outreach center, providing information to military service members and veterans with questions about traumatic brain injuries. The support team needed to quickly find relevant and precise information to support families via […]

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Reduced Risk of Compliance in Records Management at Global Resources Firm

Eliminating End User Adoption in Records Management Leading global resources company delivers value through the discovery, acquisition, development and marketing of natural resources. With over 100,000 employees, the organization realized tagging documents of record manually was a continual challenge, error prone, and highly unproductive. Using the SharePoint Records Center, it deployed the conceptClassifier for SharePoint […]

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Enhanced Search and Information Transparency for Global Design Firm

Native Integration with the Term Store Improves Enterprise-wide Search This global, integrated design firm needed information to be accessible across the enterprise. It sought an effective way to catalogue the information stored on its intranet, to make sure it was accessible to different parts of the organization as required. The conceptClassifier for SharePoint platform created […]

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Increased Customer Satisfaction – Delivering Precise Search on Customer-facing Website

Accurate, Verified, Intelligent Content in Context Delivered by Global IT Research Firm This premier provider of market intelligence and advisory services for the information technology market needed to deliver qualitative, verified content in context for its 1,100 analysts and clients. The conceptClassifier platform was deployed to build a metadata environment for all research and published […]

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