Lack of Information Governance? Blame the Execs!
It appears that senior management should be on the hot seat for an organization’s lack of information governance. In a report that was published in May by AIIM, “Information governance – records, risks and retention in the litigation age”, senior management admitted that inferior electronic record keeping was causing problems with regulators and auditors (37%); 14% said they were incurring fines or bad publicity due to bad handling of information; 37% of respondents agreed that there are important social interactions that are not being saved or archived; and less than 15% of organizations include social postings in their retention schedules.
And although the respondents claimed they had some sort of information governance, no one is bothering to train business users. Only 16% regularly train all staff while 31% do no training at all.
Now I must ask, why is this so? I am a big cheer leader on the information governance band wagon. The results not only surprise me, they astound me. I realize that developing and deploying a workable information governance strategic and tactical plan is daunting, but as a senior executive, if the company is receiving fines, loss of brand, and in contention with auditors, you can better believe the issues would be addressed.
What on earth? Anyone care to shed some light on this?