Google Search Appliance – What to do, what to do?
With the demise of Google Search Appliance (GSA) many Google customers are facing a challenge or a scramble to find a new search engine. If you are using it, it can be quite a moment of dismay to find out it will no longer be around. The way I see it, there are two options, hustle around for a new search engine, or band aid what you have until you can make an informed decision on what search solution will work best for your organization.
We fully support GSA, and we automatically improve search results by identifying compound term metadata including concepts, phrases, acronyms, keywords, as well as content that represents the same meaning but wasn’t included in the search terms, we pretty much catch everything. Once the software is installed, the enterprise can immediately begin to auto-classify content and easily develop a robust and comprehensive taxonomy. Why is this important if you are a GSA enterprise? Because it’s easy to install and manage and doesn’t require additional resources or technical expertise. If you have ever tried to tune GSA you will know exactly what technical expertise means. This solves one question of the immediate future and that’s when do we replace GSA and with what?
The second challenge we can solve, is using our software as a stand-alone enterprise search engine, or in conjunction with any commercially available search engine to improve search results. There is no tagging of documents, manual and auto-classification can be configured, and the taxonomy is developed for Subject Matter Experts. One client was able to install the software, make SharePoint configuration changes (which by the way took the longest), and had the taxonomy up and running by an intern in two weeks. I do not want to mislead you though, taxonomies do take some work and thought to tune the taxonomy, but we provide easy-to-use, interactive tools that cuts taxonomy development by up to 83% (customer source data). This solves the second dilemma of what to replace GSA with.
If you are wondering what you are going to do. Give us a call or email us and kick the tires a bit. We don’t think you’ll be disappointed.