Global Reuse of Content Assets Facilitate Proposal Process, Identify Expertise, and Improve Collaboration
Concept Searching Technology Platform is being used in global telecommunications company to increase bid win rate
This telecommunications organization, rated as one of the leading sources of integrated network enabled IT solutions, was unable to find and reuse valuable content from previous professional engagements. With content and content contributors scattered across multiple geographic areas, it could not identify and reuse relevant content for its proposal process, so had to recreate it.
The Concept Searching Technology Platform was used to automate the proposal generation process, using advanced conceptual metadata generation, automatic classification, and taxonomy management. The benefits achieved were the reuse of content, a decrease in manual preparation of proposals, improved productivity across geographies, and competitive advantage.
The solution was deployed to create a metadata environment, tagging and classifying past proposals, past performance, case studies, winning bids, resumes, project plans, competitive information, and market research. The result was a reduction in response times and contract staff costs, and an increase in win rates.
This is another client use case that shows how search efficiency and effectiveness improves productivity and return on investment in the digital workplace.