Solve Your Search Nightmare. Stop Your End Users Tagging Content
Enterprise search. The perennial nightmare. It doesn’t have to be. If 91% of SharePoint organizations would stop making their end users tag documents. As shown in the results from Concept Searching’s recently published fourth SharePoint and Office 365 State of the Market survey, and also from surveys by AIIM, SharePoint organizations will not give up their manual tagging, but they decide to make search a priority application for improvement. Will someone please explain this to me? Let’s leave classification and taxonomies out of the picture in this blog, and just concentrate on metadata.
As long as end users are tagging, search will not be improved. Ever. The heart and soul of search is metadata, and the mind and logic is taxonomy. Automatic, multi-term metadata generation and auto-classification remove end users from the tagging picture. Don’t you want to bet that would make end users extremely happy? In fact, executives will be happy because they can find what they are looking for, and the IT team will be happy to have an unnecessary burden removed. It’s a win-win.
Concept Searching solutions generate multi-term metadata, meaning phrases, not keywords, identify the relationships between similar documents, removing the ambiguity of single words in isolation. They also eliminate end user tagging. Great stuff. The multi-term metadata is fed to the search engine index, resulting in SharePoint search being enhanced and dramatically improved. How do we know? Because that’s what our clients tell us. Would your organization benefit from intelligent content in context in its digital workplace?