Enterprise Metadata Management – Chasing your tail?
Enterprise metadata management is an interesting subject. Based on feedback from our SharePoint survey, which will be published in February, it seems SharePoint enterprises are perking up their interest in this topic too.
I won’t go into content overload. It’s a fact of life. And it isn’t going to go away. The end result is organizations struggle with all the business challenges that are associated with a not only a lack of meaningful metadata, but a metadata repository that can be used by any application that uses metadata. Think about it, search, records management, data security of content assets, migration, text analytics, and even social applications depend on metadata to achieve the benefits.
One of my pet peeves is that the continual blame of mis-managing metadata always comes down to the ‘inept’ business users who refuse to correctly, consistently, add metadata to content. It appears that this is ok to justify a lack of process enforcement, which is not determined by the business user by the way, and organizations complain or just ignore the metadata issue because it can’t be fixed. Sort of like chasing your tail and ending up in the same place you started.
Do you have a metadata enterprise repository? If so, how did you implement it and how do you manage it? If you don’t have one, what would you think are the pieces in the planning and the key people needed in developing one? If you think it’s a pipe dream for unstructured content let us know that too!