Enterprise Content Management – Metadata First Please
Metadata always appears in one of the stages of enterprise content management (ECM), but it’s usually buried somewhere in stage three or four. Sort of like an afterthought. Now, I realize this is my livelihood, but I would recommend moving metadata front, center, and first.
How can we successfully manage content if we are already halfway to the finish line and have forgotten the ball? How can content be found, reused, repurposed, or transformed into knowledge?
Descriptive, meaningful metadata should be applied to all information elements in an organization. “Impossible,” you say? Nope, it’s not impossible.
Organizations should invest the time to develop an enterprise metadata repository. Not just for ECM but also for all the other applications that perform better when metadata is of value. Don’t worry, I will spare you the laundry list.
The taxonomy should be developed and populated first. Yes, first. How else will you know what exists? Only then can you decide what to do with it.
One problem solved. It buys you some time. But I digress. Let’s move on to ECM.
Identifying what is in your content upfront will potentially save months trying to sort through all of it. You will also be in a great position to decide what you don’t need and what is critical.
Essentially, you will have an inventory of content from which to make decisions. Since most organizations have more than one ECM system, they can fine tune and eliminate redundancy or even the system itself. Sounds like a plan to me.
What do you think? Are you planning for an ECM system, or horror of horrors, another one?
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