eMail or Yammer? The battle of the Titans. Who’s going to win?
Microsoft is committed to Yammer and its success. It will be available in SharePoint 2016 On-line. To push organizations towards Yammer Microsoft has almost silently removed a number of features available in the current version of SharePoint Online. Notes and Tags features have been deprecated sometime during September, but will remain available for one year. The ‘Tasks’ feature has been removed from the current version of SharePoint Online. In the future, the Synch to Outlook feature is also subject to removal. Microsoft has stated that although the applications will be available in SharePoint 2016 Online, not all of them will be. Currently they have not stated what is and what is not to be included. It is predicted that SharePoint Online’s Newsfeed solution is only temporary and will be deprecated to further push organizations to adopt Yammer.
According to Rob Helm, Managing Vice President of Directions on Microsoft , “Microsoft has typically pointed to Yammer, a cloud-based collaboration service, as a replacement to many features currently available in SharePoint Online, although there is no premises-based Yammer version. Helm expressed surprise at how slowly Yammer is getting integrated into Microsoft products.”
Since Yammer is a solely cloud based solution, although it will be included in SharePoint 2016 Online, it is questionable if all organizations using the online version of SharePoint will want to move all their social communications to the cloud.
According to David Roe, in his article on CMS Wire, “The Problem with Yammer? People don’t use it. ” “There is still no evidence to suggest that Yammer is being used widely across the enterprise. In fact in July of this year (2014), David Lavenda of Harmon.ie told us that in his experience Yammer is still not being used by workers that have access to it.”
In fairness to Microsoft, the problem lies not with the product itself but with the way people work. Email is still the collaboration tool of choice by most enterprise workers and despite overflowing inboxes and the rise of social networks, it doesn’t look like it’s going to change any time soon.