Communications Merger Benefits from Search and Taxonomy Management Solution

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Communications Merger Benefits from Search and Taxonomy Management Solution

Decreased Time to Competency for Acquisition in Telecommunications Industry

This US telecommunications company, offers broadband, video, voice, satellite video, wireless Internet data access, and data security solutions.

To facilitate an acquisition of another organization’s fixed line business, the conceptClassifier for SharePoint platform was deployed to identify and consolidate both unstructured and semi-structured data.

The solution was used to enhance search, and standardize the vocabulary across two different organizations as they were being combined.

conceptTaxonomyManager and auto-classification enabled vocabularies from both organizations to be normalized, and geographies aligned with products and services, resulting in faster onboarding of personnel, assurance of regulatory compliance, and reduced time to market.

This client use case shows how search efficiency and effectiveness improves productivity and return on investment in the digital workplace.