Voice mail – It’s so Passé

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Voice mail – It’s so Passé

In my efforts to find out all I could about collaboration, I discovered that only 18 percent of people check their voicemail. I thought that was shocking.

Both Coca-Cola and JP Morgan Chase actually removed voicemail systems, as no one was checking them. Problems and meetings were falling through the cracks because everyone was emailing or texting requests instead.

Supposedly, texting is ten times more efficient than a phone call, and 95 percent of texts are read within three minutes of being sent. Texting seems to be the way to go, if you want to communicate successfully with someone.

On the other hand, texting may be great but you are essentially removing the human element – the voice. The person becomes real with voicemail.

At the end of the day, if you are dealing with clients, then you communicate with them in their preferred way. If they text, you text. If they like to call and are happy with voicemail, then answer the phone and check your voice mail messages for goodness’ sake. What are you missing by not checking?

Do you check your voicemail on a regular basis? Do you get frustrated playing phone tag and would rather text? Just curious.

Listen to our recent ‘Collaboration Can Be Dangerous’ webinar recording. Opening the floodgates to information sharing may have unintended consequences. This webinar examines secure collaboration, and discusses ways to overcome potential security breaches.

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