This UK county council wanted to achieve more with less. Its budget, like those of many government organizations, had not increased with inflation. For this county council, almost 60 percent of its 200 terabytes of information was unstructured and mismanaged. Noncompliance and unexpected litigation can expose any organization to fines, sanctions, remediation, and loss of brand value. Although policies and processes were in place, this organization wanted to take a proactive stance on information governance, and address issues relating to records management, eDiscovery, and poor information retrieval.
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