Case Studies

Explore how clients have used our unique technologies to successfully transform the way they do business – to resolve challenges such as search, data protection, records management, migration, content optimization, governance, and collaboration.

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Global Oil Field Services Organization

Energy and Utilities

Intelligent Migration

This organization was implementing SharePoint, requiring a migration. Instead of a forklift approach, which simply transfers risk from one system to another, the company’s objective, and challenge, was to expedite the migration, minimize cost overrun, and scope creep, and improve the quality of content on SharePoint after the migration.

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Global Resources Organization

Energy and Utilities

Records Management

Tagging of records and processing to the SharePoint Records Center became a growing problem for noncompliance and the enforcement of information governance processes.

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Integrated

Integrated Global Energy Company

Energy and Utilities

Eliminating Internal Data Breaches

As part of this company’s information governance initiatives, the identification and protection of data privacy and confidential information was a key component. It was seeking a solution that would automate the process, automatically identify and protect unknown vulnerabilities, and notify the appropriate staff for disposition.

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Leading Pipeline and Facilities Solutions Provider

Energy and Utilities

Automating Content Lifecycle Management

Due to poor or non-existent metadata the company was unable to implement a content management strategy from inception to archive or deletion, to avoid noncompliance and the financial and legal ramifications.

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Multinational Oil and Gas Company

Energy and Utilities

Text Mining

Inability to aggregate relevant and accurate content from diverse repositories, to improve decision making and reduce costs.

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Nonprofit Public Benefit Corporation

Energy and Utilities

SharePoint Term Store Integration

The organization wanted to leverage the SharePoint term store through automation, reducing the manpower and costs required for its maintenance.

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Rare Earths Mining Organization

Energy and Utilities

Search and Collaboration

For this relatively early stage startup, information, both internal and external, was a key component for success. The organization did not have a robust infrastructure to leverage for best practices going forward. With little corporate memory, charting the future could only be successfully accomplished through collaboration and rapid knowledge acquisition, eliminating many of the false starts that new companies experience.

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Asset Management Company

Financial Services

SharePoint Term Store Integration

This company wanted to proactively manage content, and leverage the SharePoint Term Store.

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Diversified Active Investment Management Firm

Financial Services

Information Retrieval and Transparency

The challenge was to proactively manage unstructured and semi-structured content, to improve information transparency and relevancy during information retrieval, and significantly reduce the time spent by staff trying to find the most relevant and accurate information.

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market-research-com

MarketResearch.com

Financial Services

Classification and Taxonomies

Poor classification and search capabilities to manage numerous reports and categories resulted in complicated, resource intensive, and time consuming processes.

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market-research-com

Private Equity Firm

Financial Services

Search and Compliance

Tagging of records and processing to the SharePoint Records Center became a growing problem for noncompliance and the enforcement of information governance processes.

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Healthcare Organization

Healthcare

Compliance and Governance

This healthcare organization was migrating over 40 terabytes of legacy content from SharePoint on-premises to SharePoint Online. It needed to ensure all patient privacy and sensitive information was protected according to HIPAA guidelines. Although migration was a top priority, compliance, information governance, and cleaning up legacy content was necessary. The final objective was to classify the cleansed content to the industry-defined MeSH taxonomy.

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Medical Center Intranet

Healthcare

Information Retrieval and Transparency

With a diverse range of end user needs and ever-increasing content, the inability to access precise and relevant information adversely affected productivity.

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Medical-Council-of-Canada

Medical Council of Canada

Healthcare

Enterprise Search

The organization wanted a solution to improve search, to support its business users, leveraging its SharePoint environment.

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moffitt-cancer-center

Moffitt Cancer Center

Healthcare

Extranet

The MyMoffitt portal needed to be developed to enable patients to access information relevant to their specific health situations, while also ensuring the information is accurate, medically sound, and secure.

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Regulator of Health and Social Care

Healthcare/Public Sector

Research

The organization needed a way to rapidly find and identify information from multiple external content sources to ensure quality care and also identify emergency healthcare issues.

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US Government Agency

Defense & Intelligence/Healthcare

Website Search

The client needed the technologies to support their 24/7 Outreach Center to provide information and referrals to military service members, veterans, their families, and others with questions about traumatic psychological injuries.

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National US Law Firm

National US Law Firm

Legal and eDiscovery

Content Optimization – Reduce Risk and Ensure Compliance

The firm was migrating to a cloud-based content management legal solution. A component of the migration was an analysis of content to identify documents that should be deleted, archived or protected.

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Multi-national Technology Company

Multi-national Technology Company

Manufacturing – Government Contracting

Saving Millions Using Content Analytics

The challenge was to facilitate and enforce compliance with Federal Acquisition Regulation (FAR), to ensure the acquisition system provides uniform policies and procedures, satisfying standards in terms of cost, quality, and timeliness, while minimizing administrative operating costs and fulfilling other public policy objectives.

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DAI

DAI

Nonprofit/Professional Services

Information Governance

An efficient way of capturing and compiling information throughout the lifecycle of the business was needed, from market intelligence to proposal development to project implementation.

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Global Professional Services Construction

Professional Services

Eliminating Information Overload

Content existed in numerous locations and on diverse sources and data had been replicated across various silos. Inconsistent information management had made it hard to find relevant information.

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Information Technology Services Provider

Professional Services

Collaboration and Content Re-use

An inability to find and re-use valuable content from previous professional engagements. With content and content contributors scattered across multiple geographic areas.

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perkins-will

Perkins+Will

Professional Services

Enterprise Content Management

The firm needed an effective way to catalogue the information stored on its intranet, to make sure it was accessible to different parts of the organization as required.

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MOD

MOD DCDC

Public Sector – Defense and Intelligence

Research

The DCDC is required to provide research to support decisions in operational and strategic military activity. The DCDC needed exhaustive and timely access to all relevant documents in the military archive, but the archive was a classic keyword based system and therefore not intelligently searchable.

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RMDA

RMDA

Public Sector – Defense and Intelligence

Research

Easy access to millions of records for research purposes was needed. Classification of documents and system scalability were essential.

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USAF-Medical-Service

US AFMS

Public Sector – Defense and Intelligence/Healthcare

Enterprise Content Management

With a requirement to effectively deal with a significant amount of information, the US Air Force Medical Service no longer wanted to rely on manual, disparate and resource intensive processes.

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Education and Healthcare Organization

Education and Healthcare Organization

Public Sector – Education/Healthcare

Information Retrieval and Research

This medical research university was seeking to improve information retrieval on its intranet, to enable end users to find relevant information more quickly. End users did not necessarily know the correct medical terms to use in order to find material, and were either retrieving too much information or incorrect information. Consequently, they were not only unproductive but were making business decisions using erroneous information or missing data.

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WINTEC

Wintec

Public Sector – Education

Intelligent Migration and Search

The institute needed an effective way to organize information stored on its intranets to make it accessible to internal and external users, while improving the quality of search results and successfully migrating content to the cloud.

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NASA-Safety-Center

NASA Safety Center (NSC)

Public Sector – Federal and Civilian

Knowledge Management and Collaboration

The organization wanted to improve collaboration across the 10,000 strong workforce, improving findability, effectiveness and information sharing in a controlled and secure environment.

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UK County Council

UK County Council

Public Sector – State and Local Government

Records Management and eDiscovery

This UK county council wanted to achieve more with less. Its budget, like those of many government organizations, had not increased with inflation. For this county council, almost 60 percent of its 200 terabytes of information was unstructured and mismanaged. Noncompliance and unexpected litigation can expose any organization to fines, sanctions, remediation, and loss of brand value. Although policies and processes were in place, this organization wanted to take a proactive stance on information governance, and address issues relating to records management, eDiscovery, and poor information retrieval.

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