Southern Union Company

Improving intranet search and using workflows to automatically notify users of pertinent information

Southern Union Company

Southern Union Company, the leading diversified natural gas companies in the United States, with one of the nation’s largest natural gas pipeline systems, is using conceptClassifier for SharePoint to power its intranet. The conceptClassifier for SharePoint platform provides the automatic generation of compound term metadata to content housed in file shares, SharePoint, and on the Internet. The taxonomy component, conceptTaxonomyManager, provides rich features and powerful capabilities, and is designed for the business user or subject matter expert, not for the IT team. The rich conceptual metadata classified in the taxonomy feeds the enterprise search engine index to significantly improve insight, and conceptTaxonomyWorkflow is being used to create workflows that automatically change SharePoint content types and route them to the appropriate repository or person for disposition.

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