National Transportation Safety Board (NTSB)

Improving access to relevant information, to improve the search experience for website visitors

National Transportation Safety Board (NTSB)

Independent US federal agency, the National Transportation Safety Board (NTSB), is charged with determining the probable cause of transportation accidents and promoting transportation safety. The agency required precision search on a customer-facing website. The conceptClassifier for SharePoint platform was deployed to automatically tag and classify content within NTSB’s SharePoint portal. The platform tags content at source, and improves both the agency’s staff and public user experience, as well as information transparency. The solution is also being used to identify privacy and confidential information within content, and to remove the content from access, store it in a secure repository, and prevent portability. In addition, the NTSB is using the technology for records management.

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