Compliance

What’s the deal with compliance? How do you ensure compliance all the way down the value chain – or just inside your organization? Audits, financial repercussions, and corporate brand can all be impacted by noncompliance.

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Records Management

Records Management and Cybersecurity – Is This a Match Made in Heaven?

I just read an article about information governance and security, and I didn’t agree with most of it so I won’t share the link. My colleagues have been presenting on records management at several events recently, so this subject is on my mind.…

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Privacy

GDPR Readiness – You’ve Got to Be Kidding Me

I am all for General Data Protection Regulation (GDPR). It has brought the protection of privacy information to the attention of CIOs all over the world. News reports about organizations struggling to comply are disturbing.…

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Discovery, Risk, Insight

Let’s Just Not Tell Anyone Billions of User Records Were Hacked

Poor Yahoo, now Altaba. It was recently fined a whopping $35 million dollars by the Securities and Exchange Commission (SEC), for sitting on its massive data breach for two years. In case you don’t recall the details, dastardly Russian cyberhackers managed to obtain the entire Yahoo database, which contained billions of usernames, email addresses, phone numbers, birthdates, passwords, and security questions.…

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Content Optimization

The Cost of Bad Data – 12 Percent of Your Revenue

If your organization is like most, it has bad data. This usually isn’t considered a priority by CIOs, but more organizations are waking up to the fact that due diligence is required in cleaning up data.…

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Email Security and Risk - Concept Searching

Email Security and Risk

Supposedly, more than 90 percent of cyberattacks start with email. Using my somewhat faulty logic, if you could protect privacy and sensitive information, prevent compliance violations from being created and shared within emails and attachments, guard the information in real time, and train your users to question what they are opening, then cyberattacks should be reduced and you have an extra layer of protection for your data.…

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POPI Act and GDPR

The POPI Act – When Exactly Is the US Going to Jump on the Bandwagon?

The date of General Data Protection Regulation (GDPR) compliance is now very near. Add to that the Protection of Personal Information Act (POPI), which will apply to all South African institutions or legally recognized organizations.…

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Data Maturity Model

Is Your Organization Deficient in Information Competency?

Interestingly, many organizations have jumped on the communications and collaboration bandwagon. Millennials love new technology – after all, it was their baby food. But organizations still fail at user adoption and achieving the anticipated benefits.…

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Content Optimization

Is Email Costing Your Organization $8,000 or $15,173 Per Year Per Employee?

According to IDC, the average knowledge worker spends 7 hours per week doing email chores, such as replying, filing, trying to find attachments – a particularly frustrating activity for me.…

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Is Artificial Intelligence a One-trick Pony?

Is Artificial Intelligence a One-trick Pony?

I write blogs and I read a lot. Makes sense. My inbox is overflowing with articles about Artificial Intelligence (AI). Is everyone really using AI? Has it now become the technology that will save the human race, or is it just a one-trick pony?…

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Content Optimization - Concept Searching

Let’s Recreate the Wheel, Again and Again

Information creation is an interesting topic. According to IDC, employees spend 2.5 hours per day duplicating or recreating work that’s already been done, and the cost is $5,000 per employee per year.…

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