Building a Formal IA practice
According to Forrester in a March 3rd, 2014 report, EIM Becomes a Reality as Vendors Stitch Together Data and Content Solutions, Enterprise Information Management (EIM) is the discipline of jointly managing both data and content to deliver an increased value of information to the organization. The objective is to manage enterprise information holistically, regardless of where it is stored, or what format it is in. However, according to Forrester, ‘in a recent survey of technology management professionals, 73% indicated that they had a formal information architecture (IA) practice. But the maturity of the IA practice has not budged since Forrester began conducting its “State Of EA” surveys in 2009.’ Hmmmm…if my math is correct, nothing has changed inn 6 years.
Forrester recommends a logical architecture that breaks down walls between data and content to create a harmonized view of information. “Foundational technologies present the best opportunities for enterprises to begin to build their EIM capabilities. This is a perfect time to supplement existing investments with technologies and processes that help deliver decoupled business capabilities, such as business process steps, quality of service, and information, to tomorrow’s business applications.”
The four areas according to Forrester to focus on include:
- Information Governance
- Metadata Management
Metadata management, as far as I am concerned, is the glue, so to speak that holds everything together and provides the tools to make it happen. Concept Searching is one of the view vendors that enable the development of an enterprise metadata repository that is built from capturing and creating semantic metadata to populate one or more taxonomies. Unless you can eliminate manual tagging, which is fraught with errors, subjectivity, and haphazard at best, the other objectives cannot be met. At least that’s my view. Forrester doesn’t see this happening in the near future, but savvy organizations can and should start planning now. With content overload continuing, organizations are going to have to do something.