Building Blocks for Information Governance
Information governance is a broad term that encompasses people, processes, policies, and technologies. The goal is to leverage information for business benefit, focusing on information quality, security, and the entire information life cycle management of all data assets.
A lack of information governance impacts management, at all levels, down to the end user. The biggest problem for organizations is that unstructured information is growing at an unprecedented rate. Coupled with increasing regulatory requirements, risk, privacy and compliance issues, unstructured information is the weak link in any information governance strategy as it is not effectively managed from inception to disposition.
Why is Information Governance Important?
- 85% of relevant documents are never retrieved in search (IDC)
- Average cost of tagging one document runs from $4 – $7 and does not factor in the accuracy of the meta tags (Hoovers)
- By 2016 20% of CIO’s in regulated industries will lose their jobs for failing to implement the discipline of information governance successfully (Gartner)
- 67% of data loss in records management is due to end user error (Prism International)
- 70% of data breaches are due to mistake or malicious intent by end users (Poneman Institute)
The Smart Content Framework™
Concept Searching’s Smart Content Framework™ removes many of these stumbling blocks when enforcing an information governance plan, specifically when addressing the management of unstructured information. The Smart Content Framework™ is a comprehensive approach that links the technology building blocks to not only manage unstructured content but to leverage content assets to reduce organizational risk, solve business challenges, and improve business processes. The uniqueness of the Smart Content Framework™ is the ability to combine the building blocks with one set of technologies, utilizing an organization’s current IT infrastructure and internal expertise. The flexibility of the technologies enable the organization to address key failures within the management of unstructured content and solve pressing business challenges.
The Smart Content Framework™ and the technology building blocks support a comprehensive information governance plan. Information governance plans encourage, and essentially demand, accountability of information assets. Thus, the enforcement of accountability has become the biggest hurdle to overcome. This brings us back full circle to the end user to accurately account for the morass of information they must deal with on a daily basis.
Underlying the Smart Content Framework™ are technology building blocks that provide the ability to transparently identify and tag content with semantic metadata then classify it to organizational taxonomies, aligned to business goals, enabling not only the effective management of content but also the use of metadata to drive enforcement around many information governance issues. By eliminating the end user from policy enforcement, all unstructured content assets are continually identified, classified, and managed from the corporate taxonomies. This solves a significant obstacle in information governance and leverages enterprise information assets, reduces organizational risk and improves organizational performance.
|Building Block #1: Metadata
An enterprise metadata repository is the primary building block in the Smart Content Framework™ that enables the proactive management of content. This first building block is an enterprise infrastructure component tightly integrated with information governance and the management of the lifecycle of content. From this, enterprise search, compliance, records management, and data privacy issues can be addressed and managed.
Building Block #2 Insight
Building Block #3: Governance
|Building Block #4 – Policy
The biggest challenge in information governance is the ability to enforce policies. The development of policy must be at a corporate level and address the entire portfolio of information assets. A two-fold approach, the policies must be created and then followed. Inhibiting success has been the inability to monitor for compliance based on the enterprise policies. Policy goes beyond the identification of concepts, records, and privacy but utilizes the technologies to effectively process the information and disposition through automatic application of policy.
Building Block #5: Privacy
Building Block #6: Enterprise Social Networking
Clients such as the U.S. Air Force are using the Smart Content Framework™ as a key component in their information governance plan. Since the technologies are flexible, they are able to solve search, records management, compliance , migration, and data privacy challenges through automatic enforcement of policies at the end user level. By eliminating the end user from policy enforcement, all unstructured content assets are continually identified, classified, and managed from the corporate taxonomies. This solves a significant obstacle in information governance and leverages enterprise information assets, reduces organizational risk, and improves organizational performance.
For more information about this topic, please read our Smart Content Framework™ white paper.