A growing problem has reared its ugly head again. According to an article by Lisa Hoover McGreevy, in Fierce Content Management, IT would like employees to share files securely and with approved applications. This is a recurring theme over the past several months, affectionately referred to as Shadow IT. Supporting other research studies regarding Shadow IT, a new study, by M-Files found that almost half of workers are storing confidential company information via unauthorized sharing and sync apps like Dropbox or Box.
Interestingly, other findings included the following:
- Of the 61 percent of workers who say their company uses a content management system, only 39 percent of them say the CMS integrates with their file sharing apps.
- 37 percent of employees store or share business documents via their personal file-sharing apps “all the time.”
- 25 percent of respondents say their company has had compliance or loss issues as a direct result of employees using personal file-sharing tools.
The last bullet was rather a surprise that 25% of the organization have had compliance or loss issues. You would think that policies would be put in place and enforced after a security event, at least try. Skyhigh Networks concluded from their survey, ‘Cloud Adoption, Practices and Priorities Survey Report, that Shadow IT is 10 times worse than most IT departments suspect, with 72% saying they have no idea how big a problem it is.
A Netskope Cloud Report found 90% of cloud apps in use at businesses aren’t enterprise grade. Astoundingly the research also found that the average organization has more than 600 cloud applications in use – which IT may, or may not, know about.
Whose fault is that? The employee or IT? ‘56 percent of respondents said their company “does not have policies in place that prohibit the use of personal file sharing and sync solutions for storing and sharing company documents.” 14 percent aren’t sure if the employer does or not.’ I’d say it’s the fault of the organization. What do you think? And, what are these organizations thinking?
(If you have a few minutes and use SharePoint or Office 365, could you kindly take our metadata survey? You could win a free conference pass to Microsoft Ignite. We would greatly appreciate it)